Frequently Asked Questions
Everything you need to know about upgrading your cabinetry.
What materials are your cup pulls made from?
Our cup pulls are crafted from high-quality solid brass, zinc alloy, and stainless steel to ensure durability and a premium weight for your cabinetry.
Are mounting screws included with my order?
Yes, every cup pull comes with standard 1-inch mounting screws. If you have extra-thick cabinet doors, please contact us for custom screw lengths.
How do I measure the 'center-to-center' distance?
To ensure a perfect fit, measure the distance from the center of one screw hole to the center of the other. This is the industry standard for hardware sizing.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days.
Can I return the hardware if the finish doesn't match my kitchen?
Absolutely. We offer a 30-day return policy for all unused hardware in its original packaging. Please ensure the items are scratch-free to qualify for a full refund.
Do you offer bulk discounts for contractors or renovations?
Yes, we provide tiered pricing for orders of 25 pieces or more. Please reach out to our support team for a custom quote on your large-scale project.